Workplace Mediation & Dispute Resolution
With over 15 years on the front line of employment law, we understand every side of a workplace dispute. Now we bring that expertise to the mediation table — helping employers and employees find fair, lasting resolution without the cost and conflict of litigation.
"Your guidance, expertise and advice made a very difficult experience bearable and gave me the confidence to keep going."
— VS, ClientWhy Mediation
We know what drives workplace disputes — and more importantly, we know what it takes to actually resolve them. Our background working exclusively for employees gave us a rare insight: we understand what both sides fear, need and deserve.
Mediation with Employment Matters isn't just a box-ticking exercise. It's a structured, legally-informed process led by professionals who have seen the full spectrum of workplace conflict — and know how to navigate it with care, clarity and purpose.
No jargon. No judgment. Just honest, human support to help you move forward.
See how we can help →Our Services
Click on any service below to learn how Employment Matters can support your specific situation.
Structured, confidential mediation for disputes between colleagues, teams, employers and employees. We create the conditions for honest dialogue and practical resolution.
Learn more →Practical support for employers managing performance concerns, probation issues, capability matters and difficult workplace conversations before they escalate into formal disputes.
Learn more →Independent, thorough and fair investigations into grievances, dignity at work complaints, bullying, harassment and other sensitive workplace matters.
Learn more →Support for employers responding to workplace claims, WRC complaints, Labour Court appeals and formal employment disputes with a clear, strategic and legally grounded approach.
Learn more →Guidance around redundancy, dismissal processes and workplace exits, helping employers manage decisions fairly, clearly and with proper procedure.
Learn more →Practical training for managers, HR teams and organisations on conflict resolution, mediation awareness, investigations, fair procedures and healthier workplace cultures.
Learn more →How It Works
We've designed every step to feel manageable — not overwhelming. From the first phone call to a signed resolution, you'll know exactly where you stand and what comes next.
Start with a no-obligation call. We'll listen to your situation, explain how mediation could help, and tell you honestly whether it's the right path. No pressure, no jargon.
We meet privately with each party first. This gives everyone the chance to speak openly — helping us understand the full picture before bringing people together.
In a structured mediation session, both parties work toward an agreement they've shaped together. We document it clearly — and offer follow-up to make sure it holds.
Why Employment Matters
Most mediators come from a neutral background. We come from 15 years of fighting for employees — and that changes everything. We've sat across the table from every type of employer dispute imaginable. We've seen what works, what doesn't, and what both sides are really afraid of.
That means when we mediate, we bring something rare: genuine empathy for every person in the room, backed by deep legal knowledge. Our clients — whether employer or employee — leave feeling heard, respected and fairly treated.
Every process is underpinned by 15+ years of employment law practice.
We've worked for employees — which means we understand both sides deeply.
Everything discussed stays private. No tribunal records, no press coverage.
We speak plainly, listen properly and treat every client as a person — not a case number.
The Team
We are a team of humans and we bring humanity to everything we do. We won't speak to you like you're an idiot or drown you in jargon.
Principal Solicitor
WRC Case Manager
Client Support
Commercial Operation Manager
Consultant Solicitor
Admin
What Clients Say
Thank you for advocating so strongly on my behalf. I appreciate all you have done so far. I look forward to working with you on my case going forward.
I couldn’t be happier with the outcome, the legal process, and the team that helped make this happen. Thank you for all your efforts in the case.
Thank you for all the support you have given me. Your guidance, expertise and advice made a very difficult experience bearable and gave me the confidence to keep going. I’m happy with the result and can finally close the chapter.
Contact Details
Whether you are an employer, an employee, or simply unsure what your next step should be, you can contact Employment Matters in confidence. We will help you understand your options clearly and calmly.
Mediation can feel unfamiliar at first. These quick answers explain how the process works and what you can expect when you contact Employment Matters.
Yes. Mediation is a confidential process. It gives both sides a private space to speak openly, explore possible solutions and work toward resolution without the pressure of a formal hearing or public dispute.
Yes. Mediation is voluntary, so both parties must be willing to take part. The process works best when everyone enters it with a genuine willingness to listen, discuss the issues and explore a practical way forward.
Absolutely. Early mediation can be one of the most effective ways to prevent a workplace issue from escalating into a grievance, disciplinary process, WRC claim or wider breakdown in working relationships.
No. Mediation can support employers, employees, HR professionals and teams. The goal is not to take sides, but to create a fair and structured process where the issue can be discussed properly.
We will start with a confidential conversation to understand the situation. From there, we can explain whether mediation may be suitable, what the next steps would look like and how the process could be approached.
Not sure whether mediation is the right next step?
Talk to us first →We are honoured to share that Employment Matters & Ormonde Solicitors has been name the Business All-Star Labour & Employment Law Practice of the Year 2025 & 2026. This prestigious recognition from the All-Ireland Business Foundation reflects our ongoing commitment to fair workplace practices and expert legal representation, led by the dedication and vision of Sean Ormonde. We are deeply grateful to our loyal clients, dedicated team, and the AIBF for their continued support and trust
